Levelling Up The Patient Experience

In this new episode, Darryl and Emma talk about the importance of creating an innovative experience for our patients, and the strategic advantage of looking outside of the healthcare industry.

In this conversation Darryl and Emma discuss topics, such as:

- How to level up the patient experience

- How feedback is a gift, and should not be feared

- Challenges clinicians are facing right now

- The importance of having a safe space for patients at your clinic

- Understanding a patients needs and beliefs

- What separates a good clinician from a great clinician

- Is education a treatment?

Follow Emma:

Instagram: @‌pressplayphysio

Follow Darryl:

Instagram: @‌darrylyardley

Linkedin: https://www.linkedin.com/in/darryl-yardley-76890b29/

Join Darryl at the Clinic Boss Summit from January 25-27, 2024 to learn from the top clinic owners in the world: https://clinicaccelerator.com/clinic-boss-summit/

Sponsors:

Callhero: